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1. Introduction
Welcome to Compounding Solutions LLC (“Company,” “we,” “us,” or “our”).
We are a licensed compounding pharmacy located at:
Compounding Solutions LLC
2106 W Ben White Blvd
Austin, TX 78704, United States
We are committed to protecting your privacy, safeguarding your personal and health information, and maintaining transparency in how we collect and use your data.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (“Site”) or use our services.
2. Information We Collect
Because we operate as a compounding pharmacy, we may collect both personal information and health-related information.
a. Personal Information
You may provide:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

b. Health Information
In connection with prescriptions and pharmacy services, we may collect:

  • Prescription details

  • Physician or healthcare provider information

  • Medication history

  • Allergies and medical conditions

  • Other health-related information necessary to provide pharmacy services

c. Automatically Collected Information
When you use our Site, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and usage data

d. Cookies and Tracking Technologies
We use cookies to:

  • Improve website performance

  • Analyze usage trends

  • Enhance user experience

You may control cookies through your browser settings.
3. How We Use Your Information
We use your information to:

  • Process and fulfill prescriptions

  • Provide compounding pharmacy services

  • Communicate with you and your healthcare providers

  • Process payments and transactions

  • Provide customer support

  • Send service-related communications

  • Improve our website and services

  • Detect and prevent fraud or misuse

  • Comply with legal and regulatory obligations

4. HIPAA and Health Information
As a pharmacy, we may be subject to the Health Insurance Portability and Accountability Act (“HIPAA”).
Where applicable:

  • Your Protected Health Information (PHI) is handled in accordance with HIPAA requirements

  • We implement safeguards to protect the confidentiality, integrity, and security of PHI

  • We only use or disclose PHI as permitted or required by law

If applicable, a separate Notice of Privacy Practices may describe additional rights regarding your health information.
5. Sharing and Disclosure of Information
We do not sell your personal or health information.
We may share your information with:
a. Healthcare Providers

  • Prescribing physicians

  • Licensed healthcare professionals involved in your care

b. Service Providers

  • Payment processors

  • IT and hosting providers

  • Shipping and logistics partners

c. Legal and Regulatory Authorities

  • When required by law, regulation, subpoena, or legal process

  • To comply with pharmacy board requirements or inspections

d. Business Transfers

  • In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain confidentiality and appropriate security measures.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including sensitive health data.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information:

  • As required by pharmacy laws and regulations

  • As necessary to provide services and maintain records

  • To comply with legal, tax, and regulatory obligations

8. Your Rights and Choices
Depending on applicable law, you may have the right to:

  • Access your personal and health information

  • Request corrections to inaccurate data

  • Request deletion (subject to legal and pharmacy record retention requirements)

  • Restrict or object to certain uses

To exercise your rights, contact us at: [Insert Email Address]
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
10. Children’s Privacy
Our services are not intended for individuals under 18 without parental or guardian involvement. We do not knowingly collect information from minors without appropriate consent.
11. International Users
If you access our Site from outside the United States, your information will be processed in the United States, where data protection laws may differ.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Compounding Solutions LLC
2106 W Ben White Blvd
Austin, TX 78704, United States
14. LegitScript Compliance Statement
Compounding Solutions LLC is committed to operating in a transparent, lawful, and ethical manner consistent with LegitScript standards and applicable pharmacy regulations. We:

  • Clearly disclose our data collection and use practices

  • Protect sensitive personal and health information

  • Avoid deceptive or misleading representations

  • Comply with applicable pharmacy, privacy, and consumer protection laws

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